Refund Policy

Last updated: July 24, 2026

Linfozen orders are processed and supported by CartPanda. All refund requests are handled by CartPanda's support team following the procedure described below. To open any request, email support@cartpanda.com and keep that address copied on all communications about your order.

Right of Withdrawal

Consumers have a legal right of withdrawal that varies by country and locality, generally between 30 and 60 days from the purchase or delivery date. Requests are reviewed against the rules that apply to your location.

How Refunds Are Processed

When you request a refund for a physical product, our support team follows a step-by-step procedure:

Partial refund offer. We first offer a partial refund — starting at 35% — so you can keep the product and avoid the time and cost of returning it.
Physical return. If you decline the partial refund, the product must be physically returned to the address we provide. Do not ship anything before receiving that address from support.
Full refund. Once the product is confirmed as received at the correct location, we process the full reimbursement.

Damaged, Incomplete, or Incorrect Items

If your item arrives damaged, incomplete, or is not what you ordered, contact us with clear and detailed photographs of the product and packaging. Based on the severity shown in the evidence, we will authorize a replacement or a proportional refund.

Subscription Billing

Linfozen is sold as a monthly subscription. You are charged the plan price at checkout and the same amount every 30 days thereafter, until you cancel. There is no minimum commitment and no cancellation fee. The renewal price is identical to the price you paid on your first order — it does not increase.

Current plans:

1 Bottle — $59.00 charged every 30 days
2 Bottles — $79.00 charged every 30 days
3 Bottles — $89.00 charged every 30 days

How to Cancel

You can cancel at any time. Email support@cartpanda.com with your order number and a request to cancel, and we will confirm by email. To avoid being charged for the next cycle, cancel before your renewal date.

Cancelling stops all future charges; it does not automatically refund a charge already made. Cancelling a subscription and requesting a refund are two separate actions — if you want a refund for a charge that already occurred, say so in the same email and it will be reviewed under the procedure above.

How Refunds Are Issued

Approved refunds are returned to the original payment method. The time for the funds to appear may vary according to the banking institution used.

Contact Before Disputing

If something is wrong with your order or a charge, please email us first. Most issues are resolved quickly, and a refund handled by support is faster than a card dispute.

Contact

Order & Billing Support: support@cartpanda.com
Merchant: [RAZÃO SOCIAL] · [ENDEREÇO COMPLETO]

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